Q: What is
the difference between formal and informal
entries?
A: Customs
may require a formal entry for any shipment;
but, normally shipments valued not over $2000 in
value can be informal. Entries over $2000
in value require a formal entry. Formal
entries require a surety bond. There are
many tariff numbers that require a formal entry,
regardless of value, and these classifications
are usually textiles or, plastics and rubber.
Q: Where's my
freight?
A: We trace
daily and can usually provide you up to date
information. Please remember that the "E"
in "ETA" stands for "Estimated".
Q: Will I be
charged messenger fees?
A: If we have
to hire an outside messenger or run "special" to
customs or other location "yes". We will
not send you a "shopping list" billing. We
go to the airport every morning and to customs 3
times each day at no charge.